Reference

Our Terms, Your Rights, One Clear Policy

Before you open an account on tasknova, these legal terms set out what you agree to, what we commit to, and how your account data is handled. Availability depends on local law and is subject to eligible regions in Pakistan.

Account TermsPrivacy PolicyCookie NoticeData RetentionJurisdiction Clause
tasknova Our Terms, Your Rights, One Clear Policy
LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

Policy questions, data requests and account disputes are handled through dedicated channels. If your query relates to a JazzCash or Easypaisa transaction that appears incorrectly on your account, include your transaction reference when you write to us so we can match it on our end.

Team online

Email Support

Send your legal query, data access request or account dispute to our support email. Include your account ID and a clear description of the issue for faster handling.

Live Chat

Our chat window is available for policy questions. If your issue needs escalation to our compliance team, the agent will log it and respond within the timeframe stated in your confirmation.

Account Help Centre

For self-service policy reading, the Help Centre holds the current version of our terms, privacy notice and cookie policy. Access it from the footer of any page on tasknova.

DATA AND ACCOUNT SECURITY

How We Protect and Handle Your Information

Your account security and data integrity are non-negotiable parts of our policy. Here is how we handle the four areas that matter most when you hold an account with us.

Data Handling

We collect only what is needed to verify your identity and process payments via JazzCash, Easypaisa or Raast. Your data is not sold or shared with third-party advertisers.

Cookie Policy

We use session cookies for account login and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. SSL encryption covers all data transferred between your device and our servers during each session.

Data Retention and Deletion

We keep account records for the period required by applicable law. After that window closes, you can request deletion of personal data through our support email or the Help Centre.

Legal and Policy Questions We Get Most Often

These are the questions we actually receive about our terms, privacy practices and account rights. If your question is not listed here, our support team can answer it directly.

Your account agreement is subject to applicable local law in Pakistan. Where local legislation applies, it takes precedence. Access and eligibility depend on your region and local law.

Yes. Send a data access request to our support email with your account ID. We will respond within the timeframe required by applicable law and confirm what data we hold.

Wallet details you provide — JazzCash, Easypaisa or Raast — are used only to process your deposits and withdrawals. They are not shared with third parties or used for marketing.

We retain records for the period required under applicable law. Once that period ends, you may request deletion through support email or the Help Centre in the site footer.

We notify you via your registered contact when material changes are made. The updated version date appears at the foot of this page. Continuing to use your account after that date indicates acceptance.

Start by contacting us through live chat or support email with your account ID and the specific issue. If your dispute is unresolved, our compliance team handles formal escalations as a next step.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.