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How tasknova Handles Your Personal Information

Your privacy matters to how we run tasknova. This policy covers what personal data we collect when you open an account, deposit via JazzCash, Easypaisa, or Raast, and use our platform — and it explains exactly what we do with that data and how…

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tasknova How tasknova Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security

Access to your account is protected by password authentication and OTP verification sent to your registered mobile number. We log each login attempt so unusual access triggers a review before it completes.

Cookie Controls

We use cookies for session management, fraud prevention, and anonymous usage analytics. You can adjust non-essential cookie categories through the preference centre linked in our site footer.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable law.

Requesting Changes

To correct inaccurate data, withdraw a consent, or request deletion, contact us via live chat or email with your registered account details. We will verify your identity before acting on any data request.

PRIVACY CONTACT

Reach Us About Your Privacy

Email Support Send your data request or privacy question to our support email. We aim to respond within a few working days and will confirm receipt of your request.
Live Chat Open the chat window inside your account dashboard to speak with our support team about any privacy concern, data access request, or account data query.
Account Settings Several privacy controls — including marketing preferences and cookie settings — are available directly in your account settings without needing to contact support.

Privacy Questions We Hear Often

We collect your name, contact details, and any identity documents needed to verify your account. This is standard for any platform handling real-money transactions in Pakistan.

No. We only record the transaction reference and amount from your JazzCash, Easypaisa, or Raast payment. Your wallet PIN is handled entirely by the payment provider, not by us.

Send a data access request via our live chat or support email with your registered account details. We will verify your identity and provide a summary of the personal data we hold.

Yes. You can request deletion of your personal data where no legal or regulatory obligation requires us to retain it. Contact support with your account details to start the process.

Only where necessary — payment processors, identity verification partners, and fraud-prevention services. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

Log into your account and head to account settings for basic profile changes. For identity document updates, contact our support team via live chat, and they will guide you through the verification step.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.